At Composite Integration, we pride ourselves not just on the superior quality of our machines, but also on the services that we offer with every sale. Our dedication extends far beyond the purchase order or invoice - our engineers provide installation, training, servicing, and ongoing support. We are steadfast in our commitment to travel globally, ensuring that each of our clients receives the personalised attention they deserve, truly putting our mantra, "always a better way," into action.
Tailored Precision in Aerospace Components
Recently, our team visited a defence manufacturer in the Netherlands. The purpose of our visit was to oversee the commissioning of a new CIJECT 2 machine, which they are utilising to enhance their production capabilities. The operating parameters of this machine were customised to meet their stringent requirements for the precise dispensing of small quantities—approximately 360ml—of polyester resin. The resin is used for the encapsulation of critical components, demanding accuracy within 0.5%, which our CIJECT 2 handles with ease.
During our visit, we focused on software updates to ensure the machine’s performance matched the meticulous demands of their production. We also tested various output pipework configurations in order to achieve a consistent flow rate over a period of about three minutes—a crucial factor in reducing the risk of scrapping valuable parts. Moreover, discussions about future automation possibilities were initiated, outlining paths for increased efficiency in their expanding production line. To cement their operational autonomy, we conducted thorough training in both machine operation and basic maintenance.
Innovating in Infrastructure with Fibrecore
Another enlightening visit was to Fibrecore, known for their innovative production of composite bridge structures. Here, we commissioned two new CIJECT 2 machines, underscoring the versatility of our equipment. Fibrecore uses the same model of the CIJECT 2 as the defence manufacturer yet applies it to vastly different products—large polyester composite structures, some weighing up to 10 tonnes.
Our involvement didn’t stop after the machines were installed. We conducted extensive testing, including the infusion of a small test panel weighing around 30kg, to ensure everything functioned perfectly under operational pressures. Similar to our approach with other customers, we provided comprehensive training on machine operations and maintenance, empowering Fibrecore’s team to excel without compromising on productivity.
More Than Machines: A Testament to Our Approach
These visits exemplify our holistic approach to customer service. At Composite Integration, we sell more than just machines—we provide a gateway to enhanced capabilities and prolonged operational success. By embedding installation expertise, tailored training, meticulous servicing, and ongoing support into the core of our engagements, we ensure our clients not only receive a product but gain a lasting partnership.
This dedication to customer support reflects our understanding that innovation is not just about what we build, but also about the support we provide. Through our global travels and enduring commitments, we continue to empower industries, demonstrating that with the right support, every challenge in manufacturing can be transformed into an opportunity for growth.
Here's to our next round of trips, as we continue to bring innovation and support directly to the doorsteps of our global clientele.
